Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour response warranty with all of our shared hosting plans packages, meaning that each advice request you submit will undoubtedly be answered to in less than 1 hour maximum. Our support company members are qualified to immediately correct any case and to provide you with relevant guidance on any concern that you possibly have.
A Top–quality Support Service
You can write to us 24x7x365 with any query you could have to do with DM Hosting’s products. We’ve techs working all of the time to supply help anytime necessary. You’ll be able to the ticket system or send us an e–mail at any time, alternatively you can grab the telephone or use the online chat during business hours.
An Intuitive Help Section
DM Hosting has built–in an in depth know–how base into the Control Panel to help you acquire practical step–by–step information any time. Each part of the Control Panel has its own contextual help area featuring a variety of how–to articles. We have also prepared movies to supply you with a superior visual representation of how to perform any given procedure.