A 99.9% Server Uptime
The primary advantage of constructing your own shared hosting system is that you don’t need to be worried about compatibility issues – you set up a specific set of software tools in such a way so as to work with a given set of hardware elements. The end result is something even more stable and reliable, since there are much less potential chances of failure. We’ve built our cloud hosting platform using time–proven hardware components plus a strongly tweaked version of Security–Enhanced Linux in order to create an exceptionally safe environment for your own personal sites.
For this reason, with all our shared hosting plans packages we offer you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
When you develop your very own cloud hosting system, it is vital that you also build your own network architecture. That is the reason why we set up a custom internal network in each one of our data centers. Relying on top–hole Juniper switches and routers, our internal network allows for stupefyingly fast data transmission speeds and is also completely redundant.
This way you can enjoy a 99.9% network uptime in our datacenter in the USA, in our datacenter in the United Kingdom, in our datacenter in Finland, in our datacenter in Eastern Europe as well as in our datacenter in Australia, irrespective of which web hosting service you’ve chosen.
A 30–Day Money–Back Guarantee
Despite the fact that we have given our best to reduce all potential risks with our cloud hosting packages and although our company offers premium client support, there are instances when the customer is just not satisfied with what we offer. Or he has to upgrade to a more robust web hosting solution, such as a VPS server or even a dedicated server.
That’s why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you’re not content, you will get a full refund.
24/7 Technical Support
We’ve conscientiously selected each single member of our 24x7 support department so that we can provide the very best tech support service you can possibly get. Each one of our support engineers has lots of years of experience working with web hosting accounts behind his back, hence they know what they are doing. And they are at your disposal 24/7 – you will be able to get in touch with them at any moment and they’ll get back to you ASAP.
Their average ticket response time is well under twenty minutes, whilst with other hosting providers you have to wait around for days. Plus, we offer you a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be answered within one hour.