If your hosting company offers live chat support, you'll be able to speak with an agent in real-time and find out useful information or get an issue resolved timely. The main advantage of using chat instead of calling to consult with a live person is that you'll need only a computer with web access, which means that you won't pay any charges in the event that you are in a different country or state. In addition, it will be simpler to copy and paste information for example domain names, usernames or error messages i.e. details that are sometimes difficult to provide to the other party on the telephone. The live chat is also a much quicker approach to contact your hosting service provider's support crew in comparison to using a ticketing system. Last, but not least, in the event that some issue needs some more time to be resolved, you're able to do something else entirely while you wait for support on the live chat, so that you will not waste time - something that is not possible if you are on the phone.

Live Chat Support in Shared Hosting

We provide a live chat assistance service for all of the shared hosting plans that we offer and we will help you with almost everything in real time. In case you do not have an account with our company yet, we'll be able to provide you with more information about the packages in order to help you to choose the most appropriate package. In case you are an active client, we will be able to assist you with any billing or general issue plus with plenty of common technical issues, for instance an e-mail address setup in a desktop e-mail client. When you cannot give us a call for some reason or you're in a country where we do not have a local phone number, our live chat is the best choice to contact us. Needless to say, some troubles need more time to analyze and test, which means that you'll have to open a support ticket to our technicians, however, we will save your time and help you with a number of troubles on the chat.