Integrated Ticketing System in Shared Hosting
With a shared hosting from us, you’ll never need to leave your account. Our ticketing system is incorporated into the Hepsia hosting Control Panel, which is used to manage your entire web presence. You can easily access any support ticket while browsing through your website files or tweaking different settings. The ticketing system is being monitored 24/7/365 by our client care staff and the ticket response time is maximum 1 hour, but it rarely takes more than twenty minutes to get support. Unlike other companies, we don’t charge extra for using the ticketing system, so you can get in touch with us as often as you wish and ask for info concerning any billing or technical problem. On top of that, you can see a selection of educative articles, which will help you solve the commonest obstacles yourself.