Creating a CNAME record for any of the domain names or subdomains you've got in the hosting account allows you to redirect it to a different domain/subdomain. The forwarded Internet domain will lose all its records - A, MX and so on, and will take the records of the Internet domain it's being forwarded to. In this light, you cannot create a CNAME record to point your domain name to a third-party provider and keep a functional e-mail service with the first hosting provider. Also, it is important to note that a CNAME record is always a string of words rather than a number as it's regularly confused with the A record of the domain name being forwarded. One of the primary uses of a CNAME record is to direct a domain name you own through one company to the servers of another company if you have set up a site with the latter. This way, the website will appear under your own domain, not under some subdomain provided by the third-party provider.

CNAME Records in Shared Hosting

If you have a shared hosting plan through our company and you wish to set up a CNAME record, it will take you only a few clicks to make it happen. You can access the DNS records for all domains and subdomains hosted within your account from the Hepsia Control Panel that comes with each and every plan and adding a new record is as easy as clicking on a button, choosing the type, that will be CNAME in this case, inputting the actual record value and saving the change. If you've never added this kind of record before, you will find a Help section with a detailed video tutorial which you can watch, or you can just contact us and we'll help you with this task. If you have created a website through another company, you want to use a private URL for your webmail or you want to designate a subdomain for use with the services of a different provider, like Google Apps, all it takes is creating a CNAME record with a few clicks within your Control Panel.